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When Michaela is not asked to interview for the part-time job she wants at her favorite store, she says, "I guess it's all about who you know and not what you know." Michaela's perception can be attributed to the self-serving bias.
Resolve Conflict
The process of finding a peaceful solution to a disagreement among parties.
Minor Conflicts
Small disagreements or disputes that arise in personal or professional settings, typically easy to resolve.
Constructive Feedback
Critique that focuses on the process and outcomes of communication, not on the people involved.
Controllable Variables
Variables that can be manipulated or altered by the researcher in an experiment to observe their effects on the dependent variable.
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