Which Barrier to Intercultural Communication Competence Is Considered to Be

question 19

Multiple Choice

Which barrier to intercultural communication competence is considered to be the most severe because it involves deep-seated feelings of unkindness and ill will toward particular groups?

• A) stereotyping
• B) prejudice
• C) narrow perspective
• D) cultural myopia

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Definitions:

Customer Churn

The measure of how many customers stop using or subscribing to a service over a certain time period, often used to gauge a business's performance.

Customer Interactions

Any form of communication or engagement between a company and its customers, encompassing a wide range of activities from sales to customer service.

On-Premise CRM

Customer Relationship Management software that is installed and runs on the premises of the organization using it, rather than being hosted on cloud servers.

Traditional CRM

Traditional Customer Relationship Management (CRM) refers to the practices, strategies, and technologies used by organizations to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships.