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Jody is terrified of giving oral presentations and has consequently put off applying for a promotion at work that would require her to train other employees and deliver quarterly reports to the committee that oversees training and professional development at her company. Synthesizing information from throughout this chapter, what would you say to Jody to help her understand how her perception of both the activity as well as herself has influenced her avoidance of this opportunity for career growth?
Answer Key
Overpowering
Exerting control or influence over someone or something to an excessive degree, often overwhelming or subduing.
Conflict Resolution
The process of resolving disputes or disagreements between parties in a peaceful and effective manner.
Facilitating Conflict
The act of managing disagreements in a way that encourages constructive communication and resolution among involved parties.
Prosocial Skills
Prosocial skills involve behaviors that are intended to benefit others, including acts of kindness, empathy, cooperation, and social problem-solving.
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