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"It's Not Just What You Say, but Also How You

question 2

Essay

"It's not just what you say, but also how you say it." With this expression in mind, explain how nonverbal elements of vocal delivery help to make a message clear.


Definitions:

Express Warranty

A clear and definite promise made by a seller about the quality or functionality of a product.

Proper Quality

refers to the standard of goods or services that meets the expectations and requirements set by regulatory bodies, industry standards, or customer expectations.

Merchants

Individuals or businesses engaged in the sale of goods and services, especially in the retail sector.

Lemon-Law

Consumer protection laws that provide a remedy for purchasers of cars and other consumer goods that fail to meet standards of quality and performance.

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