Use the table to determine the best answer. 
-Which of the patients above is suffering from emphysema?
Definitions:
Credit Request
A formal application to a lender or financial institution asking for a loan or credit line.
Indirect Strategy
A method of communication that uses subtlety and nuance, often to avoid confrontation or to convey a message more diplomatically.
Bad-News Messages
Communications designed to convey unfavorable or disappointing information to the recipient.
Informal Research
A method of gathering information in a relaxed manner, without structured techniques common in formal research.
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