Bureaucratic Organizations Are Not Very Responsive to Customers

question 55

True/False

Bureaucratic organizations are not very responsive to customers.

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Definitions:

Outcomes

The changes, benefits, or impacts that result from certain actions or interventions, often used to measure the effectiveness of programs.

Mission Accomplishment

Achieving the goals and objectives set forth by an organization's mission, effectively fulfilling its defined purpose.

Social Return

A measure of the non-financial impact a project or organization has on society, often assessed in terms of social, environmental, and economic outcomes.

Resource Intensive

Describes processes, projects, or activities that require a large amount of resources, such as time, money, or labor, to be completed successfully.