One Strategy Guaranteed to Displease Your Customers Is To

question 157

Multiple Choice

One strategy guaranteed to displease your customers is to:

• A)delight them with a quality product at a fair price.
• B)focus on cost and quality control systems within your organization.
• C)practice deception regarding product safety issues.
• D)shift the production of goods to foreign facilities and layoff Canadian workers.

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Definitions:

Identity Theft

The illegal acquisition and use of someone's personal information, typically for financial gain.

Corporate Insiders

Individuals within a company who have access to confidential information or influential positions, often referring to executives, directors, and significant shareholders.

Eastern European

Pertaining to the geographic region of Europe lying between the central part of the continent and Russia, characterized by diverse cultures, languages, and histories.

Identity Theft

The fraudulent practice of obtaining and using another person's private identifying information, typically for financial gain.