Jose Has Accepted a Sales Position at Business Solutions Corporation

question 85

True/False

Jose has accepted a sales position at Business Solutions Corporation. Prior to this job, Jose worked in the electronics department of a retail store selling personal computers to consumers. In his new job at Business Solutions, Jose will sell personal computers to businesses. Despite the fact that the products sold to these two customer groups are quite similar, Jose is likely to find that purchasing decisions by buyers in the two markets will be influenced by different factors.

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Definitions:

Directive Behaviors

Actions or approaches by leaders that provide clear instructions, guidance, or direction to their followers.

Supportive Behaviors

Actions aimed at showing care, empathy, and encouragement to others, often to boost morale or performance.

Initiating Structure

A leadership behavior that involves setting up clear patterns of organization, communication, and ways of getting tasks done.

Consideration

An aspect of leadership style focusing on the well-being and respect towards team members, emphasizing mutual trust and fostering a supportive environment.