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The First Step in Establishing Training and Development Programs Is

question 111

Multiple Choice

The first step in establishing training and development programs is to:


Definitions:

Expert Heuristics

Decision-making shortcuts or rules of thumb used by individuals who have a high level of expertise in a particular area.

Directed Remembering

A cognitive process in which memory recall is intentionally focused on specific information or events, often guided by cues or questions.

Eureka Moment

A sudden and profound realization or discovery, often described as an "aha" moment.

Unintentional Forgetting

The process by which information is lost from memory without the intention to forget, often due to encoding failure or retrieval failure.

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