The Six Sigma Approach to Quality Control

question 46

Multiple Choice

The six sigma approach to quality control:

• A)relies on a special team of experts to examine every unit of output at the end of the production process.
• B)detects potential problems before they occur.
• C)views quality control as a function of the marketing department.
• D)allows only 6 defective units per one thousand units produced.

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Definitions:

Employee Fatigue

The state of physical or mental exhaustion among workers, often resulting from excessive workloads, stress, or lack of rest.

Vocal Quality

The characteristics of a person's voice, including tone, pitch, and volume, which can affect communication effectiveness.

Meeting Summary

A written or verbal recapitulation of the key points and decisions made during a meeting.

Action Items

Tasks or activities that need to be done or addressed, often arising from a meeting or strategic planning session.