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ISO 9000 Refers to a Set of International Standards for Quality

question 119

True/False

ISO 9000 refers to a set of international standards for quality management and assurance.


Definitions:

Negative Apology

An apology that may come across as insincere or that shifts blame, potentially exacerbating the situation instead of mitigating it.

Negative Announcement Closing

The concluding part of a message that delivers unfavorable news, aiming to end on a positive or hopeful note despite the adverse information.

Not Positive

A state or condition that reflects negativity or a lack of affirmation, confidence, or certainty.

Express Gratitude

To show appreciation or thankfulness through words or actions.

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