You Have Been Asked to Implement Enterprise Software for a Manufacturer

question 16

Multiple Choice

You have been asked to implement enterprise software for a manufacturer of kitchen appliances. What is the first step you should take?

• A) Select the functions of the system you wish to use.
• B) Select the business processes you wish to automate.
• C) Map the company's business processes to the software's business processes.
• D) Map the software's business processes to the company's business processes.

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Definitions:

Product Sales Organization

An entity or division within a company that focuses on the planning, promotion, and sale of products.

Salespeople Develop Expertise

A process whereby sales professionals gain in-depth knowledge and skills in their domain to improve their sales performance.

Technical Characteristics

The specific technical features or specifications of a product that define its capability, performance, and suitability for its intended use.

Key Account Management

The process of managing relationships with and selling products or services to a company's most important clients.