In Order to Define Centers of Excellence in a Global

question 38

Multiple Choice

In order to define centers of excellence in a global firm, you would first need to identify

• A) functional areas.
• B) core business processes.
• C) SOPs.
• D) core competencies.

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Definitions:

Observational Learning

A learning process through watching the behaviors of others and the outcomes of those behaviors.

Classical Conditioning

A learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus.

Behavioral Potential

The capacity for a particular behavior or set of behaviors in a given environment or situation.

Relatively Permanent Change

A lasting alteration in behavior or knowledge due to experience or learning.