Formal Planning and Control Tools

question 84

Multiple Choice

Formal planning and control tools

• A) enable a project to have sufficient technical support for project management and development.
• B) enable a project manager to properly document and monitor project plans.
• C) portray a project as a network diagram with numbered nodes representing project tasks.
• D) consist of ways to link the work of the implementation team with users at all organization levels.

Describe how CRM systems enhance business intelligence through customer behavior analysis.

Differentiate between on-premise and hosted CRM systems.

Comprehend the role and objectives of distribution portals in business processes.

Recognize the significance of extranets and procurement portals in fostering collaboration and streamlining supplier transactions.

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Definitions:

P Chart

A type of control chart used for monitoring the proportion of defective items in a process over time.

Control Charts

Graphical tools used to determine if a manufacturing or business process is in a state of statistical control.

Sample Proportion

The ratio or fraction of sample observations that belong to a certain category or that exhibit a particular attribute or characteristic.

Centerline

In statistical process control, the central value around which data points fluctuate, often representing the process average.