The Move of Retail Banking to Use ATMs After Citibank

question 74

Multiple Choice

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

• A) improved efficiency
• B) customer and supplier intimacy
• C) survival
• D) competitive advantage

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Definitions:

Status Bar

A graphical control element which displays information about the current state of the application, often found at the bottom of the window.

Normal View

The default document view in many word processing applications that typically shows the text in continuous flow without page breaks.

Ribbon

A user interface element that organizes command buttons, tools, and other controls into a series of tabs at the top of a window, commonly found in Microsoft products.

Themes

Predefined sets of visual design elements and colors that can be applied to software interfaces or documents to create a coherent look and feel.