Use the Following to Answer Questions

question 44

Multiple Choice

Use the following to answer questions:
Scenario 7-2. Jack loves computers and has since he was a child. He spends every waking hour programming, rebuilding, and tinkering with any computer he can find. He has just graduated with a Bachelor's Degree in Computer Science and is trying to decide what to do with the rest of his life. The computer stores in the town in which he lives are not places he would want to work. They are known for slow service, lack of quality computers, and inability to service the computers they sell. He is contemplating opening his own small business; however, lack of funds is his major problem. To deal with his lack of funds, initially he would concentrate on repair and service of existing computer systems and then expand into selling new computers as his capital base grew. He knows he could do a better job with customer service than what his competitors currently are doing.
-In Scenario 7-2 above, Jack's Computer Service/Repair Shop would be which of the following types of business?

• A) Labor intensive
• B) Capital intensive
• C) Trade intensive
• D) Customer intensive

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Definitions:

Internal Supply

The availability of existing employees within an organization who can be trained or promoted to fill vacancies.

Human Resources

The department within an organization that is responsible for hiring, training, managing, and retaining employees.

Markov Analysis

A statistical technique used to predict future states of a system based on its current state and known transition probabilities, often applied in workforce planning and decision making.

Talent Management

The ongoing process of identifying, hiring, developing, and retaining employees who are considered to be of high value to an organization.