A Small Business Operations Manager Is Confronted with a Quality

question 48

Multiple Choice

A small business operations manager is confronted with a quality problem. A typical small business handicap that will hamper his efforts to solve the problem is a lack of

• A) time.
• B) chain of command.
• C) accounting data.
• D) specialized staff assistance.

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Definitions:

APA

American Psychological Association, the leading scientific and professional organization representing psychology in the United States.

Ph.D. in Psychology

A Doctor of Philosophy degree in the field of psychology, which represents the highest level of education, emphasizing research, theory, and practice in understanding human behavior.

Bachelor's Degree

An undergraduate academic degree awarded by colleges and universities upon completion of a course of study lasting three to seven years, depending on the area of study.

Kenneth Clark

An American psychologist who, with his wife Mamie Clark, played a key role in the Brown v. Board of Education case with their research on racial bias in education.