Examlex
Customer relationship management means the different things to different people.
Malapropism
Confusion of one word or phrase for another that sounds similar to it.
Jargon
Another name for restricted code; specialized terms or abbreviations whose meanings are known only to members of a specific group.
Bypassing
Confusion caused by the fact that the same word can mean different things to different people.
Polarization
Description and evaluation of what you observe in terms of extremes such as good or bad, old or new, beautiful or ugly.
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