List and Define the Sociological Influences on Customers

question 79

Essay

List and define the sociological influences on customers.

Recognize the importance of effective sender-receiver dynamics in successful communication.

Identify behaviors and attitudes conducive to defensive or threatening communication environments.

Understand the discrepancies between thought and speech rates and their implications for communication.

Acknowledge the cultural variations in non-verbal communication cues such as eye contact.

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Definitions:

Cultural Skill

The ability to navigate, understand, and interact effectively across different cultural contexts and practices.

Pitch

The perceived frequency of a sound, determining how high or low it sounds.

Timbre

The quality of a musical note or sound that distinguishes different types of sound production, such as instruments or voices, even when they have the same pitch and loudness.

Amplitude

A measure of the strength or intensity of a wave signal, such as sound, light, or electric.