Customers Who Avoid Doing Business Online Are Often Reluctant to Do

question 6

Multiple Choice

Customers who avoid doing business online are often reluctant to do this because

• A) they have had a bad online purchase experience in the past.
• B) it is difficult to predict how much time it will take to ship the product.
• C) Web sites are difficult to navigate.
• D) they are reluctant to purchase a product without first seeing it.

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Definitions:

Sales Channels

The means or pathways through which goods or services are sold to customers, which can include physical retail, online platforms, or direct sales.

Test A Title

Evaluating the suitability, appeal, or effectiveness of a title for a book, article, or other piece of content.

Precise Words

The use of exact and accurate language to convey information clearly and unambiguously, often critical in technical and academic writing.

Section Headings

Titles or labels for different sections within a document, used to organize and indicate the structure of content.