According to a Study by the National Federation of Independent

question 9

Multiple Choice

According to a study by the National Federation of Independent Business Foundation, the most common source of new product ideas for small business startups is

• A) prior work experience.
• B) personal interests and hobbies.
• C) a chance happening.
• D) existing records of a business.

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Definitions:

Zero Defects

A quality management concept aiming for the reduction of defects through continuous improvement and aiming for no defects in the production process.

Deming Management

A management approach based on the principles of W. Edwards Deming, focusing on continuous improvement, quality control, and client satisfaction.

Zero Defects

A management philosophy aiming for the reduction of defects or errors in manufacturing or processes to zero.

Teamwork and Empowerment

The collaborative effort of a group combined with giving individuals the authority and responsibility to make decisions within their areas of expertise.