A Small Computer Retailer Makes Every Effort to Satisfy Customer

question 103

Multiple Choice

A small computer retailer makes every effort to satisfy customer needs-both before and after the sale. However, this retailer regards social problems such as environmentalism and economic development as being beyond the scope of his business. We can correctly describe this firm's management as having recognized

• A) some degree of social responsibility in its commitment to customers.
• B) the existence of social responsibilities but having failed to do anything about them.
• C) ethical obligations to customers but no social responsibilities.
• D) social responsibility as the domain of big business.

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Definitions:

Terminal Hairs

refer to the thick, long, and pigmented hairs that grow in areas such as the scalp, face, and pubic region.

Axillary Region

The area of the body under the joint where the arm connects to the shoulder.

Puberty

The developmental period in which adolescents reach sexual maturity and become capable of reproduction.

Lead Poisoning

A medical condition caused by elevated levels of lead in the body, leading to neurological, gastrointestinal, and hematological health issues.