A Company That Operates a Customer Service Call Center Is

question 99

Multiple Choice

A company that operates a customer service call center is likely to contract with a company in India to

• A) capitalize on the special features of location.
• B) cut costs.
• C) expand its market.
• D) gain access to resources.

---

Definitions:

Numeric Systems

A method or standard for expressing numbers, relying on a specific base, such as decimal, binary, or hexadecimal.

Filing Systems

An organizational method used to store and manage information in various formats, including digital or physical documents.

Indexing Rules

Rules used as guidelines for the sequencing of files based on current business practice.

Off-site Facility

A location separate from the main area of operation, often used for specialized tasks or storage that cannot be accommodated at the primary site.