Which Consumer Option for Dealing with Product or Service Dissatisfaction

question 88

Multiple Choice

Which consumer option for dealing with product or service dissatisfaction is the only one that is desirable to a business?

• A) publicly obtain legal action against the business
• B) stop buying the product or service
• C) take no action
• D) privately complain to the business

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Definitions:

Periodic Inventory System

An accounting method where inventory levels and cost of goods sold are updated at specific intervals, rather than continuously.

Transactions

Financial events or exchanges between parties that have a monetary impact on the financial statements of a business.

Adjusted Trial Balance

A list of all accounts and their balances after adjustments are made, used to prepare financial statements.

Year-End Closing Entries

Journal entries made at the end of an accounting period to prepare the accounts for the next period by clearing out revenues and expenses to the income summary.