CRM Software Programs

question 2

Multiple Choice

CRM software programs

• A)are designed to help companies gather all customer contact information into multiple data management programs.
• B)are often implemented into sales departments first since this area of a company typically generates the greatest amount of customer contact.
• C)will require limited support resources for the proper implementation into the company.
• D)has a finite set of user-friendly tools to assist implementation resulting in more small businesses adopting the programs.

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Definitions:

Ultimate Shape

The final or most advanced state of development or evolution something achieves, after undergoing various changes or processes.

Cultural Infrastructure

refers to the physical and organizational structures, facilities, and systems that support the cultural activities, heritage, and creative expression within a community or society.

Variability

The quality of being subject to change or variation, often in reference to data or environmental conditions.

Ancient Greeks

A civilization belonging to a period of Greek history that lasted from the Archaic period of the 8th/6th centuries BC to 146 BC and the Roman conquest of Greece.