Match the Term to Its Definition by Filling in the Letter

question 24

Short Answer

Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
$$\begin{array} { | l | l | l | } \hline \text { A Acting crowds } & \text { M. New social movernents } & \text { Y. Collective action } \\\hline \text { B. Collective identity } & \text { N. Coalition } & \text { Z. Insecure participart } \\\hline \text { C. Political process theory } & \text { O. Expressive crowd } & \text { AA Concemed participart } \\\hline \text { D. Collective memory } & \text { P. Social dilermuna } & \text { BB. Curiosity seeker } \\\hline \text { E. Parnic } & \text { Q. Hostile outbursts } & \text { CC. Ego-irvolved participant } \\\hline \text { F. Free-rider problem } & \text { R. Craze } & \text { DD. Social movement orgarizations } \\\hline \text { G. Social movernents } & \text { S. Milling } & \text { EE. Resource mobilization theory } \\\hline \text { H. Interpretive phase } & \text { T. Circular reaction } & \begin{array} { l } \text { FF. Value-oriented social } \\\text { movernents }\end{array} \\\hline \text { I. Value-added theory } & \text { U. Public } & \text { GG. Narm-oriented movernerts } \\\hline \text { J. Emergency dispersals } & \begin{array} { l } \text { V. Mass hysteria (or contagion) } \\\text { theary }\end{array} & \text { HH. Contagious mental urity } \\\hline \text { K. Coerced dispersals } & \text { W. Mass } & \text { II. Differential expression } \\\hline \text { L. Routine dispersal } & \text { X. Emergent nomn theory } & \text { JJ. Perception control theary } \\\hline\end{array}$$
-_____ Theory of collective behavior focusing on how individuals come to accept the constraints imposed by a group.

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Definitions:

Customer Complaint Process

A structured approach businesses use to address and resolve complaints made by customers.

Database

An organized collection of structured information, or data, typically stored electronically in a computer system.

Personal Attack

A communication strategy where an argument is rebutted by attacking the character, motive, or other attribute of the person making the argument, rather than addressing the substance of the argument itself.

Permanent Break

A cessation or end of a situation, relationship, or agreement that is intended to last indefinitely, with no expectation of resumption.