Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
A Primary emotions B. Secondary emotions C. McDonaldization D. Feeling rules E. Socioemotional econorry F. Physiological charne G. Moral emotions H. Enotional labe! I Emotional intelligence J. Gemeirschaft K. Homophily L. Emotion culture M. Sympathy account N. Feelings O. Power-status approach P. Distributive justice Q. Procedure justice R. Interaction ritual S. Emotional scripts T. Emotional energy U. Situational cues V. Emotiomal cues W. Cybemetic approach X. Sociocentricmodel Y. Theory of interaction ritual chains Z. Gesellschaft AA Mood BB. Sentiment CC. Affect DD. Emotions EE. Expressive gestures FF. Emotion work GG. Affect theory of social excharge HH. Edgework II. Emotional discrimination
-____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.
Comprehend the concept of multiple allele systems and their impact on genetics.
Understand the importance of valuing diversity in both educational and organizational contexts.
Recognize the specific practices and attributes that enhance diversity in the workplace.
Identify cultural norms and appropriate behaviors in various international settings.
Preoccupied
Being engrossed or absorbed in thoughts or concerns, often to the extent of being unaware of one's surroundings.
Dismissing
The act of rejecting or refusing to acknowledge the validity or importance of something.
Secure Attachment
A form of attachment characterized by a positive view of the self and others, leading to healthy, trusting, and long-lasting relationships.
Individualistic Cultures
Cultures that emphasize personal goals, autonomy, and individual achievement over group goals.