Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
A. I B. Self-evaluations C. Backstage D. Self-indication E. Self F. Me G. Social identities H. Verbal persuasion I. Self-consistency motive J. Identity K. Social identity theory L. Role identities M. Self-identities N. Emotional arousal O. Self-concept P. Self-esteem motive Q. Impression management R. Psychological centrality S. Self-perceptions T. Impression given U. Impression given off V. Social categories W. Categorization X. Vicarious experience Y. Self-fulfilling prophecy Z. Personal accomplishments AA. Social comparisons BB. Dramaturgical sociology CC. Oceanic self DD. Physical self EE. Reflective self FF. Social self GG. Affect control theory HH. Reflected appraisals II. Situated self JJ. Self-enhancement KK. Mastery LL. Mattering MM. Self-estem NN. Front stage OO. Identity theory PP. Personal characteristics QQ. Identity control theory RR. Self narratives
-____ The use of symbols and language to communicate internally.
CRM
Customer Relationship Management, a strategy for managing an organization's interactions with current and potential customers, often using data analysis about customers' history with a company to improve business relationships.
GPS
The Global Positioning System, a satellite-based navigation system that allows users to determine their precise location (latitude, longitude, and altitude) anywhere on Earth.
RFID
Radio Frequency Identification, a technology used to automatically identify and track tags attached to objects using electromagnetic fields.
SCM
Supply Chain Management, the oversight of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer.