Read the Following Vignette and Answer the Subsequent Questions to the Best

question 33

Multiple Choice

Read the following vignette and answer the subsequent questions to the best of your ability.
A group of neighbors gathered to discuss the strange behavior of another neighbor who had been arrested for a violent crime outside of the neighborhood, the shooting of another driver in a traffic jam. Many were shocked and dismayed to hear of her behavior because she came across as a dedicated family person. She was involved in the neighborhood association and was a member of the local school-district's Parent-Teacher Association (PTA) . One of the neighbors commented that the violent neighbor came across as very quiet and reserved, not like a violent criminal. The others agreed, pointing to several examples of positive behaviors in the neighborhood.
-Which theory best explains the neighbors' emotional reaction of shocked and surprise by the behavior of the violent neighbor?

• A) identity theory
• B) affect control theory
• C) dramaturgy
• D) the situated self

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Definitions:

Management Of Emotions

A process that includes recognising one's emotions and the emotions of others, and using this understanding to guide thinking and behavior.

Quality Of Performance

The degree to which a task or job is carried out with excellence, accuracy, and efficiency.

Intrinsic Motivation

The drive to engage in activities for their own sake and personal rewards, rather than for external rewards.

General Cognitive Ability

The overall capability of the brain to think abstractly, understand complex ideas, solve problems, and learn from experience.