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Why is it likely that there will be increased intergenerational conflict between the elderly and young for the next several years?
Continuous Improvement
A continuous endeavor aimed at enhancing products, services, or processes through both minor and major advancements.
Crosby's 'Four Absolutes'
A quality management philosophy emphasizing prevention over inspection, zero defects as the quality standard, quality measurement, and the quality performance standard must be zero defects.
Deming's '14 Points'
A set of management practices introduced by W. Edwards Deming to help organizations increase quality and productivity.
ISO 9000 Certification
A family of standards for quality management systems that is designed to help organizations ensure they meet the needs of customers and other stakeholders.
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