Charles Is a Customer Service Representative for a Home Improvement

question 34

Multiple Choice

Charles is a customer service representative for a home improvement store. He has creative ideas about how to increase customer satisfaction. Charles's talents will be most likely to be used in a firm that:

• A) uses the induced strategic behavior form of internal corporate venturing.
• B) uses the autonomous strategic behavior form of internal corporate venturing.
• C) makes significant investment in research and development.
• D) focuses on an acquisition strategy for gaining innovative ideas.

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Definitions:

Incremental Cash Flows

The additional cash flow a company receives from taking on a new project or investment, after accounting for expenses.

Market Values

The market price at which a service or asset can currently be sold or bought.