Examlex
The performance of individual board members is being evaluated more formally and with greater intensity than in years past.
Product Decision
The process of selecting, designing, and developing products to meet consumer demand and achieve competitive advantage.
House of Quality
A fundamental part of the Quality Function Deployment process that translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering targets to be met by a new product design.
Service Provider
A company or individual that offers services to others in exchange for payment.
Customer Expectations
The beliefs or standards that customers have regarding the quality, delivery, and benefits of products or services.
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