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Top manager participation in and overseeing the activities required for making acquisitions can divert managerial attention from other matters that are necessary for long-term competitive success.
Pearson Correlation
is a measure of the linear correlation between two variables, quantifying the strength and direction of their relationship.
Two-tail Tests
Hypothesis tests that consider extreme values in both tails of the distribution to evaluate the likelihood of observing a relationship by chance in either direction.
Likert Scale
A psychometric scale commonly used in questionnaires to represent people's attitudes, opinions, or perceptions, where responses range from one extreme to another.
Service Quality
The assessment of how well a delivered service conforms to the customer's expectations.
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