All of the Following Are Things That Are Likely to Be

question 49

Multiple Choice

All of the following are things that are likely to be tracked as part of a salesperson's goals EXCEPT:

• A)number of telephone calls in the last 30 days
• B)volume in the 90-day pipeline
• C)customer service ratings
• D)number of accounts lost
• E)the ratio of deals closed to deals proposed

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Definitions:

Category Killer

A specialist that offers an extensive assortment in a particular category, so overwhelming the category that other retailers have difficulty competing.

Staples

Basic or essential goods that are widely used and regularly purchased, such as food, clothing, and hygiene products.

Very Specific Market Segments

Very Specific Market Segments target a narrowly defined, highly specialized portion of a broader market, focusing on particular consumer needs.

Department Stores

Large retail establishments that offer a wide variety of goods in different categories known as "departments" within the same store.