In Order to Ensure That Salespeople Do Activities That Do

question 37

Multiple Choice

In order to ensure that salespeople do activities that do not directly contribute to either input or output goals,such as calling customers to provide service,managers should:

• A)turn those activities into input behaviors
• B)turn those activities into output behaviors
• C)give bonuses for the salespeople with the higher number of those activities each month
• D)penalize salespeople financially for not completing a minimum number of these activities each month
• E)codify these activities as part of the goal system salespeople are measured on

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Definitions:

Shutting Down

A short-run decision by a firm to cease production temporarily due to unfavorable market conditions.

Long Run

A period in economics where all factors of production and costs are variable, allowing for full adjustment to changes.

Operate

The act of controlling or managing the functions of something, like machinery or a business.

Economic Profit

The distinction between the income generated from selling a product and the opportunity cost of the resources utilized.