Which of the Following Is Not a Valid Means of Evaluating

question 18

Multiple Choice

Which of the following is not a valid means of evaluating firm performance?

• A)Compare current results with those in preceding quarters.
• B)Make a qualitative judgment about changes in service quality.
• C)Utilize return on assets (ROA).
• D)All of the above are valid means.

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Definitions:

Extinction

In behavioral psychology, the gradual weakening and eventual disappearance of a conditioned response when the reinforcement is no longer offered.

Semantic Memory

A type of long-term memory involving the capacity to recall words, concepts, or numbers, which is necessary for the use and understanding of language.

Dictionary

A reference book or online resource containing words in alphabetical order, along with information about their meanings, pronunciations, and usage.

Memory System

The structures and processes involved in the storage and retrieval of information in the brain.