____ Body Language Can Include Direct Eye Contact, a Smile

question 85

Multiple Choice

____ body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.

• A) Neutral
• B) Negative
• C) Critical
• D) Positive

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Definitions:

FTC Rules

Regulations established by the Federal Trade Commission, the agency responsible for enforcing antitrust and consumer protection laws in the United States.

Truth-In-Lending Act

A U.S. federal law designed to protect consumers in credit transactions by requiring clear disclosure of key terms of the lending arrangement and all costs.

Consumer Product Safety Commission

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Internet Search Engines

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