All of the Following Are Suggestions for Improving Listening Skills

question 64

Multiple Choice

All of the following are suggestions for improving listening skills except

• A) focus on the person talking.
• B) interrupt the speaker to state clarification.
• C) engage in active listening, provide verbal and nonverbal feedback to the person talking.
• D) ask questions.

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Definitions:

Routine Inquiry

Routine inquiry represents the regular and standardized requests for specific information, typically utilized in corporate and academic fields for clarity and efficiency.

Goodwill

The positive reputation and relationship a business cultivates with its stakeholders, contributing to customer loyalty and long-term success.

Cost Estimates

Predictions or approximations of the expenses associated with a project, task, or purchase, often used in budgeting and planning.

Claim Messages

Communications asserting a right or demand for action or compensation, typically in the context of customer service or insurance.