Good Negotiating Skills Are Essential for Project Managers

question 21

Multiple Choice

Good negotiating skills are essential for project managers.Which of the following statements is false?

• A) During the project life cycle, project managers encounter many occasions to employ their negotiating skills in interactions with the sponsor or customer.
• B) If the project manager has developed a trusting relationship with the other person because this can provide a strong foundation for positive and robust negotiations.
• C) The project manager needs to use effective listening and to be able to make a persuasive case and clearly articulate her position on issues.
• D) Effective negotiations erode relationships, not strengthen them.

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Definitions:

Processing Costs

Expenses incurred in the process of turning raw materials into finished products, including labor and overhead.

Equipment Depreciation

The allocation of the cost of tangible assets over its useful life, reflecting wear and tear, obsolescence, or permanent decline in value.

Supervisory Expense

Costs associated with salaries and benefits for supervisory personnel overseeing production or services.

Activity-Based Costing

A pricing technique that identifies tasks within an organization and allocates the expense of each task to all goods and services based on their real usage.