The Project Manager Should Schedule a Post-Project Meeting with the Customer

question 31

Multiple Choice

The project manager should schedule a post-project meeting with the customer to discuss all of the following except

• A) confidential information about project team member performance.
• B) if the project provided the expected benefits.
• C) assess the level of customer feedback.
• D) obtain feedback for future business relationships.

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Definitions:

Income Before Taxes

The profit a company generates from its operations before tax obligations are deducted.

Interest

The cost of borrowing money or the return on investment, typically expressed as a percentage of the principal amount.

Turnover

The rate at which employees leave a company and are replaced by new employees or the rate at which inventory is sold and restocked.

Average Operating Assets

A measure of the investment needed to generate the operating income of a company, averaged over a period.