A Way to Foster Trust Is to

question 63

Multiple Choice

A way to foster trust is to

• A) be reliable and responsive.
• B) only contact the customer when planned.
• C) ask about upcoming RFPs a company is planning.
• D) get insider information about a company then share it with a competitor.

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Definitions:

Stimulus

Any event or situation that evokes a response from an organism.

Rote Repetition

A memorization technique based on the repeated reading or recitation of material.

State-dependent Memory

State-dependent memory is the phenomenon where information learned in a particular state of mind (e.g., emotional or physical) is more easily recalled when in the same state.

Emotional State

A complex experience of consciousness, bodily sensation, and behavior that reflects the personal significance of a thing, an event, or a state of affairs.