Customers and Partner Organizations

question 5

Multiple Choice

Customers and partner organizations

• A) prefer to work with people they know and trust.
• B) only work with companies that attend the bidders' meeting.
• C) communicate solely through exchanges of electronic messages and phone conversations.
• D) have contact with contractors primarily during development of project charters.

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Definitions:

Sense of Urgency

A feeling that an action or project requires immediate attention and quick decision-making to exploit opportunities or avoid crises.

Influential Persons

Individuals who have significant impact or authority in decision-making processes or in shaping opinions and behaviors in a community or organization.

Changing Phase

The process of transitioning from one state, condition, or stage to another, often marking a significant shift or transformation.

Refreezing Phase

The final stage in the change process where new behaviors are solidified into the organization's culture, ensuring changes are maintained over time.