Lucinda Used the Copy Machine Break Down as an Opportunity

question 22

Multiple Choice

Lucinda used the copy machine break down as an opportunity to teach her new employee Daniel how to fix the machine.What training concept is this an example of?

• A)self-directed learning
• B)virtual classroom
• C)teachable moment
• D)coaching

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Definitions:

Self-efficacy

An individual's belief in their innate ability to achieve goals.

Self-esteem

An individual's overall subjective emotional evaluation of their own worth or value.

Big Five

A model that categorizes human personality traits into five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Extraversion

A quality in someone's character that involves being sociable, loquacious, forthright, and having a notable capacity for showing emotions vividly.