The _____________ Metric Is Based on the Idea That Word-Of-Mouth

question 7

Multiple Choice

The _____________ metric is based on the idea that word-of-mouth communication,rather than any other metric,is the best predictor of firm growth and financial performance.

• A) Net Promoter Score
• B) Net Satisfaction Score
• C) Customer Loyalty Score
• D) Share of Wallet
• E) Share of Mouth

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Definitions:

Foursquare

A local search-and-discovery service mobile app which provides search results for its users.

Swarm

A large group of insects or other small organisms moving together, or metaphorically, a group of individuals focusing intensely on a particular activity or goal.

Location-Based Service

A social, entertainment, or information service that allows a company to reach and engage with its audience using tools and platforms that capture the geographic location of the audience.

Geographic Location

The specific physical position of a place, object, or person, often determined by coordinates such as latitude and longitude.