The Net Promoter Score Is Based on Just One Survey

question 38

True/False

The Net Promoter Score is based on just one survey question.

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Definitions:

Role Ambiguity

Uncertainty about job responsibilities, expectations, and the scope of one's position, often leading to stress and decreased performance.

Role Conflict

A situation where an individual faces competing expectations from different roles they are engaged in, leading to potential stress and conflict.

Progress Inhibition

Any factor or condition that slows down or prevents advancement, improvement, or achievement in a particular area.

Job Complexity

The degree to which a job requires a variety of skills, tasks, and decision-making abilities, impacting performance and satisfaction.