One of the Reasons Used to Explain Why Customers Evaluate

question 36

Multiple Choice

One of the reasons used to explain why customers evaluate goods and services differently is:

• A) The greater degree of customer empowerment used to sell services
• B) Services and goods influence opportunity costs differently
• C) That customers often have limited reference prices for services
• D) The increased customer autonomy in the pricing of goods
• E) The cost of maintaining inventory

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Definitions:

Sharpeville Massacre

A tragic event in 1960 in South Africa, where police opened fire on a crowd protesting against apartheid pass laws, killing 69 people.

Racial Discrimination

Behaviour that has a discriminatory effect based on race; there does not have to be an intention to discriminate.

International Day

A day recognized globally to celebrate, remember, or bring awareness to specific issues, cultures, or social causes.

Residential Schools

Residential schools were government-sponsored religious schools established to assimilate Indigenous children into Euro-Canadian culture, often involving forced separation from their families and cultures, and have been widely criticized for their abuse and negative impacts on Indigenous communities.