Consumer Resistance to Using Self-Checkout Lines Has Resulted from a _____

question 43

Multiple Choice

Consumer resistance to using self-checkout lines has resulted from a _____ cost in using a new service.

• A) Convenience
• B) Monetary
• C) Psychological
• D) Time
• E) Search

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Definitions:

Incongruent Organizational Systems

Instances where there is a lack of alignment or compatibility between different aspects of an organization's structure, culture, or processes.

Learning Interventions

Strategies or programs implemented to improve individuals' or groups' learning outcomes, addressing specific learning needs or obstacles.

Resistance

The act of opposing or fighting against changes, policies, or practices within an organization, often due to the perceived negative impacts.

Restraining Forces

Factors that resist or oppose change, making it difficult to implement new strategies or processes in an organization.