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In Which of the Following Services Is Inadequate Customer Communication

question 61

Multiple Choice

In which of the following services is inadequate customer communication most likely to result in customer dissatisfaction?


Definitions:

Extroverted Director

A leadership style characterized by outgoing, socially confident, and assertive behaviors in managing and directing others.

Innovative Thinker

Someone who introduces new ideas or methods and thinks outside the traditional pathways.

Intuitive

Having the ability to understand or know something immediately based on feelings rather than facts.

Assertive

Having or showing a confident and forceful personality, enabling clear and direct communication.

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