Under Which of the Following Conditions Should a Service Provider

question 20

Multiple Choice

Under which of the following conditions should a service provider confirm performance to standards and expectations?

• A) The customer cannot evaluate the effectiveness of the service.
• B) The decision maker in the service purchase is different from users of the service.
• C) The service is performed out of sight of the customer.
• D) Answers A and C above
• E) Answers A,B,and C above

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Definitions:

Disaccharide Molecule

A sugar (carbohydrate) composed of two monosaccharides bonded together, example includes sucrose.

Glucose Molecules

Simple sugar molecules that are an important energy source in living organisms and a component of many carbohydrates.

Water Molecule

A compound made up of two hydrogen atoms bonded to one oxygen atom, forming the chemical formula H2O, essential for all known forms of life.

Denaturation

A process in which proteins or nucleic acids lose their native structure and function due to external stress or compounds.