Variations in the Supply and Demand of Services Result In

question 45

Multiple Choice

Variations in the supply and demand of services result in:

• A) Inadequate management of service promises
• B) Over-promising in advertising and personal selling
• C) Insufficient word-of-mouth-communication
• D) Inadequate horizontal communication
• E) Differences in policies and procedures across distribution units

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Definitions:

Perpetual Inventory System

An inventory tracking system that records the sale or purchase of inventory immediately through the use of computerized point-of-sale systems and enterprise asset management software.

Merchandise Inventory

Finished goods held for sale by a company in the ordinary course of business; also known as stock-in-trade.

Bank Credit Card Sales

Transactions in which the purchase is made using a bank-issued credit card, processed through the banking network.

Credit Card Expense

Charges and fees incurred from the use of a credit card, including purchases, cash advances, and interest charges.